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Official Global Retake Support

This is the main help page for bans, appeals, and rule enforcement on Global Retake servers.

Permanent Ban Policy

Permanent bans are for the most serious cases. This page explains what leads to one, what is rarely reversible, and when a Discord appeal is worth submitting.

Read Permanent Policy

Temporary Ban Policy

Temporary bans cover things like griefing, abuse, and repeat disruption. This page explains how they work, how they expire, and when review still makes sense.

Read Temporary Policy

Appeal Support

Appeals are handled through Discord. This page explains what to include, what not to do, and which bans are unlikely to be reconsidered.

Appeal Support

How support works

Temporary bans usually expire on their own. If you think a punishment was handled incorrectly, use the Discord appeal route and include your Steam profile, server details, and a calm explanation of what happened.

Why use these pages?

These pages explain what usually happens when someone is warned, kicked, temporarily banned, or permanently banned, so players know what to expect before opening an appeal.

  • Permanent bans cover cheating, hate speech, exploits, and final violations.
  • Temporary bans cover griefing, toxicity, spam, and minor infractions.
  • Appeals are handled through Discord and should include your Steam profile, server, time, and a clear explanation.